More about additional services

Priority order processing

Want to have cheerful products at home as soon as possible? Thanks to this service, we will process your order as a priority, so you won't have to wait in line with others. This will speed up the overall processing time until the package is picked up by the courier company.

*Priority order processing is an optional service. If this additional service is selected, the Buyer's order processing is prioritised compared to orders that are not subject to priority processing, i.e. the additional service of priority processing has not been selected in the shopping cart. Priority processing is implemented by selecting this additional service in the shopping cart and paying its price. The price of this service is indicated in the shopping cart.

Processing fee for orders under €15

For orders with a value of less than €15* (inclusive), you will be charged €2. This fee helps us cover the cost of packing materials and the work of the warehouse staff when dispatching your order. Add a small item to your cart, and we will cover the fee for you.

*means the value of goods in the order with VAT excluding services

Service price: €2

Safe shipping

If your package is damaged, lost, or has encountered any other problem during delivery, we will immediately send the goods once again. Just choose the additional service of safe shipping, and you don't have to wait for a potential claim to be resolved with the carrier.

Service price: €1,49

Change for eco-friendly packaging

We care about the environment. That's why we aim to continuously reduce the amount of plastic in the packaging of your cheerful order. This donation helps us cover the cost of eco-friendly packaging, thus reducing our carbon footprint and ensuring a better future for our planet.

Service price: €1